Share Your Experience!
There is no one I trust more with my animals than The Pawza! Exceptional service 100% of the time.
I've used The Pawza for several years now. We've always had pets with special considerations, from general breed specific issues to medical requirements. I can't say how much it means to leave your family members in the care of such knowledgeable, conscientious staff and not have to worry about anything. To know your pets are literally cared for like family is a true gift.
We know we can call and check on our pups anytime we feel the need, and they always come home happy and healthy. If you book your pet in here, you've hit the jackpot.
Best dog kennel that I have ever boarded my dog at even in the Katy area. It looks more like a fancy hotel for dogs than a "kennel". Ann, the owner, personally made sure my dog was very well cared for. He returned happy and healthy. Thank you Ann and your staff. Your place is one of a kind. If you want your pet to be well taken care of in a beautiful place, I highly recommend Pawza. I would give 10 stars if I could. Thank you Ann!
We have used the Pawza for years. Anne's experience, medical expertize and compassion for all in her care is unparalleled. Over the years I have boarded numerous dogs with different challenges, from escape artist, to medical issues, to breed specific special requirements. I can't stress enough what a gift it is to leave your pets with 100% confidence they are in the best of hands.
My experience with Anne is 100% positive
The Pawza is by far the nicest place in the Houston area to board dogs period. Anne, the owner, goes above and beyond for all of the dogs in her care. I seriously wouldn't trust my dogs with anyone else. On top of that I learned that they help rescue abused animals which just reinforces my thoughts on what a great business this is.
This facility is top notch. My dog is a behavioral challenge (dog aggressive, escape artist, lame on one rear leg) and Anne loves on her as if she was her own dog. If I cannot get my dog to board with Anne, I am not leaving town. The Pawza is the only place I can trust to care for all of my dog's needs. Anne might not be your typical people person, but she sure makes up for it in how excellent she cares for the dogs in her care and to me, that is all that matters. Boarding at the Pawza is worth every penny so I can leave on vacation knowing my dog is well taken care off and I can be at peace.....there simply is no competition. Just remember, most people in animal rescue, as I am as well, are more comfortable in the presence of their fur babies than they are amongst humans. Anne has never been anything but professional to me and my friends. One thing that I enjoy the most about Anne is that she remembers my dog and all her issues without me telling her much, as she is able to recognize my voice. I call that paying close attention to detail. For the gentleman who left a negative review I like to say that it sounds an awful lot like there was a simple miscommunication or misunderstanding. Instead of taking the time to write the negative review, did you give Anne a chance to rectify the situation? For instance, she might not ever read these reviews on here, so I am wondering, did you call her and ask her when you can bring your dog back to complete the work you originally wanted done? It did not appear so as you stated that "she has all your contact info" and "she should contact you." Did you pay for the hair cut? If not, then how hard is it to bring the dog back another time and have it done? After all, we are all just humans and none of us is perfect.
If you are looking for a place for your dogs to be pampered and most importantly LOVED while you are traveling, then The Pawza is the place. Anne, I have taken my two Dalmatians there since Anne opened the doors and they are treated like royalty from the time we arrive until the time they leave. Anne, having been a critical care nurse for a vet is a dog whisperer to say the least. Instead of my dogs putting on the brakes they know they will be spoiled by Anne and do their Dal smile. I've known Anne a long time and she provides the same type of customer service she herself expects as a customer. To the gentleman in the other review, the time you spent writing reviews all over the place you could have taken your dog back to The Pawza and had the issues resolved. Everyone has a bad day but perception is always in the eye of the beholder. Thanks Anne for taking away any anxiety for me leaving my dogs behind.
Sharon DeVito Google
People tend to only write reviews when they are angry or upset. I was googling the number for the Pawza and saw a negative review and was so shocked. I couldn't believe anyone would have less than an optimal experience at the Pawza.
I worked in a boarding and training facility for 4 years while I was in graduate school so I am very particular about where I board my animals. Anne Garber's facility is above superb. I would not trust my dogs anywhere else.
She worked in emergency vet medicine and knows more about the care and safety of the animals than you will ever get at another kennel. Her staff is very educated, polite, and well trained in animal body language. The animals are checked on throughout their stay instead of being locked away after 5pm. She also works closely with the rescue community in the area. My youngest dog came from a shelter in Louisiana that Anne pulled him from because they were going to do a mass euthanasia due to overpopulation. At any given time she is devoting her time, money, and profits directly back to the care and happiness of neglected and abandoned animals.
If you ever have the opportunity to board your animals with the Pawza you will not regret it. Your animals will be loved and cared for to the utmost degree. Having the opportunity to have met Anne has filled my heart with so much joy and compassion knowing that there are such devoted and wonderful people in the world.
Carrie Johnson Google
You could not ask for a better place for your pet while your away. Anne (the owner) is an avid animal advocate and treats all animals with more care than most people treat each other. The grounds are beautiful and your baby will be pampered and well cared for.
Laura S. Houston, TX Yelp
You can tell they really love animals. They are the first place that I have been to that really knew who my dog was when I picked her up and told me how she did. Also, this is the first place we have picked our dog up and she has not lost her bark (from overuse). Pleasant people and affordable!
Jaime J. Katy TXyelp